Customer information

Shipping

Clear launch shipping rates, supported destinations and what happens after you place an order.

Where we ship

LegendMural currently accepts delivery addresses in the Netherlands, supported EU destinations and the United States. Destinations outside these markets are blocked at checkout.

Shipping rates

  • Netherlands: €4.95
  • EU: €9.95
  • United States: €9.95 tracked shipping

Shipping is free when the order subtotal after discounts is €69 or more.

Delivery timing

We do not currently advertise a fixed delivery estimate. Orders are prepared and shipped from the Netherlands. Unless a different delivery time is agreed with you, consumer orders are delivered without undue delay and no later than 30 days after the order is concluded, as required by applicable consumer law.

If an order cannot be delivered within the applicable period, your statutory rights regarding late delivery remain unaffected.

Transit risk and damaged parcels

When LegendMural arranges the carrier, we remain responsible for the goods until they are delivered to you. If a parcel arrives damaged or the contents are defective, contact us through the website contact form with your order reference and, where useful, photos of the packaging and product.

United States import charges

The current checkout charges the product price and LegendMural shipping fee; it does not calculate destination-specific import duties or customs charges. If local authorities or a carrier impose import charges, those charges may be collected separately under the rules that apply to the destination.

Last updated: 15 August 2026. This page describes the current LegendMural launch configuration and does not limit statutory consumer rights.